Archive for the ‘Services’ Category

Bin Collection Next Week

DDDC have reminded us that due to the Bank Holiday on Monday, next week’s bin collection will take place one day later than usual.

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As can be seen from Ian Sneap’s comment on a previous post here, W3Z are extending their wireless broadband service to Parwich village. They are installing an additional relay on a private house in Creamery Lane which means over 85% of Parwich will be able to utilise their service. Click here to visit the W3Z website.

(With BT having resolved the capacity issues in the Parwich exchange, their plans to provide later this year a super fast fibre optic connection, and with the W3Z super fast wireless option open to more in the next week, hopefully things can only get better.)

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Next Week’s Bins

We have had a reminder from DDDC that the next week’s bin collection will be one day late as a result of the bank holiday

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Broadband Update

BT have resolved the capacity issues at the Parwich exchange and are now connecting new customers to broadband. (I was connected this lunch time.) Also for those not wanting to rely on phone lines W3Z are currently extending their coverage of our area so more people will be able to get a signal.

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Volunteers Needed for Samaritans

We have received the following information from Buxton and High Peak Samaritans:

Volunteers sought for Buxton branch of Samaritans

Could you support people who are struggling to cope and need someone to turn to?  If so, Samaritans of Buxton and High Peak are looking for volunteers.“If you’d like to know more about learning the skills needed to support people in distress or despair, we would love to hear from you.” says Director Maria Kenyon. (more…)

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‘BT broadband nightmare’

The following has been provided by Peter T as a local resident, rather than in his capacity as a Blog Team member

Apologies for hijacking the blog for a personal rant about BT’s appalling customer service. Foolishly I allowed the allure of faster download speeds to outweigh others’ warnings of BT’s bad customer service. I made my arrangements for my recent move on the basis of BT’s advice and commitments on ensuring no gap in my broadband provision. Some 15+ hours of phone calls later, after some eight assured connection dates between the 30th of March and the 17th of April, some five agents and managers failing to ring back when they promised, never speaking to the same person twice, conflicting and inconsistent explanations of what the problem is, repeatedly being cut off when placed on hold and over two weeks of no broadband, I was told yesterday that because of capacity problems in the exchange BT are unable to connect any new Broadband customers in the Parwich exchange before 31st of July 2015.

(more…)

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Leisure Centre Creche

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