O2 Network Update: DE6 1QJ
Sorry, a phone mast close to you isn’t working.
We’re sorry about the network issue you’ve been having. We have ordered the replacement parts required to fix this, but it’s taking longer than usual. We’re making progress but until we’re finished, you might have some trouble with your calls, texts and data, sorry. We will update you by Monday 3rd November 2025.
PARWICH.ORG 
NOVEMBER?!?!
Time to involve Ofcom! I am with giffgaff who is owned by O2 (specifically, by Telefónica UK Limited, which operates as O2 in the UK.) I have managed to get £30 back off giffgaff so far. They told me that there are 6/39 masts down in the area?! All very odd! Apparently, there are problems in other areas of UK. (Yorkshire, probably also rural areas!). Grok AI has said: If unresolved tweet @O2 (include #O2Outage DE6 ??? [your post code] or post on O2 Community forums (community.o2.co.uk) with details. Contact Ofcom (ofcom.org.uk/complaints) after 8 weeks if needed.
The forums would be good, I’m sure they monitor those conversations.