Has anyone else noticed a massive increase in their Severn Trent water bill? Mine is non metered and last year was £435.39. I have just had my bill for 2024/25 and it is now £551.28!! An increase of over 26.6%. I have raised an issue with ST but was wondering if anyone else has noticed such a huge increase?
Lesley B
Lesley, your bill for ’24-’25 appears considerably higher than mine (also non-metered), but there is additional detail on my statement that may make it more difficult to compare. Call me on 440 if you’d like to discuss. As is often the case with service bills, I find my statement clear-as-mud …
Yes I will, thanks Saskia. I found out today that we are charged for 3 aspects of ST “services”!
Fresh water
Waste water (from our guttering and surface water from gardens & driveways etc. & also sewerage…AND
water that goes into the drains from off the fields and roads etc!! They have lumped 2. & 3. together into one charge. Prior to 2019/20 we did not have to pay for 3. Something of a stealth charge??!! I certainly did not know about it until today. What do we pay our road tax & (extortionate) council tax for??! I feel disinclined to pay the extra stealth charge. If everyone stuck together we wouldn’t have to, but sadly people don’t seem to. ST are taking the Micky, along with the Highways department and their third world roads, complete with craters that of course need 3 or 4 work men to fill in the craters/potholes (Not!). I will be raising issue with the consumer council for water if I don’t get any sense from ST who informed me that my bill should “only” have increased by 14.7% in line with everyone else’s, this year!