Archive for the ‘Services’ Category

BT Problems

Is anyone else with BT broadband suffering from frequent breaks in their broadband service? We have been experiencing this for a few weeks now and it is driving us mad.
Rona C


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Livery Wanted

Livery wanted in the area. Please ring me if you think you may be able to help.

Susan S 390062

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Bin Collection Delays

DDDC have issued this warning this morning:


Bin collection delays

Our apologies, but our waste collection contractor Serco is currently experiencing some collection delays, so your bins may not be collected on the usual day.

Please report any missed collection here and leave your containers out for collection. We are working with Serco to rectify the situation. Thank you.

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Discoloured Water

Has anyone else got a problem with water discolouration? I have spoken to Severn Trent who have said a few of there customers in this area have reported the same thing, they have advised to run the water for 20 minutes to see if this clears the problem. Louise B


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Crackly phone?

I have for some time being having trouble with my telephone line crackling, despite the Open Reach engineer having been out several times the problem persists.  I would just like to know if anyone else is having the same trouble and whether or not their is an inherent fault at the Exchange or whether it could be the copper wire system that runs to the exchange from this side of the village.       Terry P

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Recycle your Christmas Tree

Free Christmas tree recycling in the Dales

From 9 January Derbyshire Dales District Council will be helping local people recycle their real Christmas trees.

All residents have to do is place the tree at the edge of their property on their usual green/recycling day collection and the tree will be composted along with other garden materials.

Any tree over 5ft in length must be broken/sawn down to a manageable size, with decorations and plant pots removed.  Alternatively, trees can be taken to the nearest household waste recycling centre.

Plain Christmas cards and wrapping paper can be included in residents’ kerbside cardboard and paper recycling to be collected by the District Council’s contractor Serco.  Foil-backed and glittery cards and paper should not be included, but placed in general household waste grey bins or black sacks.

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W3Z Update

We recently received an update from W3Z reporting new areas covered by their relays. Relays are up and running in Biggin and at Rivendale that may provide new broadband options for the western side of our area hopefully including Alsop Moor and possibly Upper Moor.
Also they are holding a public meeting in Bradbourne in January about possible cover to the east of our area which may impact on Ballidon and White Meadows. The meeting is at 6.30pm on Wednesday 11th January at Bradboune Church Hall.

If you have any questions you can get W3Z’s contact details from their website see  their website here

Note, if you are getting downloads speeds of 2Mb/s or less via your landline you may be entitled to a grant from Digital Derbyshire towards the cost of alternative broadband sources.

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