Today Derbyshire police launched a new telephone number which will make it easier for people to get in touch with the force about issues that do not need an emergency response. So ring 101 instead of 0345 123 33 33, the old non-emergency number.
It is part of a national drive to make it easier for people to contact police to report crime and disorder, with all forces using the number by the end of this year.
While 999 is a well recognised number to report emergencies, that is when a crime is happening, when someone suspected of a crime is nearby or where someone is injured, being threatened or in danger.
most people couldn’t remember the non emergency number.
By calling 101, you will be able to speak to the police force control room of your local police service. Calls from landlines and mobile networks cost 15 pence per call, no matter what time of day you call or how long you are on the phone.
You should use 101 to report crime and other concerns that do not require an emergency response. For example:
– if your car has been stolen;
– if your property has been damaged;
– where you suspect drug use or dealing;
– if you want to report a minor traffic collision;
– if you want to give the police information about crime in your area;
– if you want to speak to your local officers; or
– general enquiries.
Deaf, hard of hearing or speech impaired callers can access the service via textphone on 18001 101.
It is hoped that 101 will reduce the number of inappropriate 999 calls, allowing the force to respond to emergencies more effectively. Between April 1 and September 30, Derbyshire police answered 462,423 calls. Of these, 70,520 were emergency calls and 391,903 were non-emergency calls.
